AuTopWin Terms and Conditions
Last reviewed: July 12, 2025
1. Introduction
- These Terms and Conditions govern your use of the AuTopWin platform and its services for participating in official Australian lottery draws.
- By accessing or using our platform, you agree to be bound by these terms, our Privacy Policy, Cookies Policy, and Responsible Gambling guidelines.
- If you do not agree with these terms, you must not use our platform.
2. Eligibility
- You must be at least 18 years old and a resident of Australia to use our services, as required by the Interactive Gambling Act 2001.
- We may request verification of your age, identity, or residency to comply with Australian gambling regulations.
- You confirm that all information provided during registration or verification is accurate and complete.
3. Our Role
- AuTopWin is a licensed platform that facilitates access to official, government-regulated lottery draws in Australia.
- We do not operate lotteries, conduct draws, or directly distribute prizes. These are managed by licensed lottery operators.
- We act as an intermediary to process your entries and provide notifications, subject to the rules of the respective lottery operators.
4. Account Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials, including your username and password.
- Notify us immediately at support@autopwin.online if you suspect unauthorized access to your account.
- We are not liable for losses resulting from unauthorized access due to your failure to secure your account.
5. Lottery Participation
- Entries must be submitted before the cut-off time specified for each lottery draw.
- All entry fees are clearly displayed before purchase. Payments are processed securely, as outlined in our Privacy Policy.
- Entries are final and non-refundable, except where required by Australian Consumer Law or lottery operator rules.
- You are responsible for ensuring your entries comply with the specific rules of each lottery draw.
6. Prize Handling
- We will notify you of any winnings via email or your account, based on information provided by the lottery operator.
- Smaller prizes may be credited automatically to your account, while larger prizes may require direct claiming from the lottery operator, including identity verification.
- Winners are responsible for any applicable taxes or fees under Australian law.
- We are not liable for delays, disputes, or issues with prize distribution caused by the lottery operator.
7. Responsible Gambling
- Lotteries are games of chance, and outcomes are random. Participation should be treated as entertainment, not a financial strategy.
- We provide tools to set spending limits, request self-exclusion, or access support. Visit our Responsible Gambling page for details.
- Support is available 24/7 through Gambling Help Online at 1800 858 858 or www.gamblinghelponline.org.au.
8. Intellectual Property
- All content on the AuTopWin platform, including text, images, logos, and code, is protected by Australian copyright and intellectual property laws.
- You may not copy, modify, distribute, or reproduce any content without our prior written consent.
- Unauthorized use may result in legal action under applicable laws.
9. Limitation of Liability
- We strive to provide a reliable service but cannot guarantee uninterrupted access due to technical or third-party issues.
- To the extent permitted by Australian Consumer Law, we are not liable for losses, damages, or delays caused by factors beyond our control, including lottery operator actions or technical failures.
- Your use of the platform is at your own risk, and you are responsible for complying with these terms.
10. Termination
- We may suspend or terminate your account if you breach these terms, engage in fraudulent activity, or fail to meet eligibility requirements.
- You may close your account at any time by contacting us at support@autopwin.online.
- Upon termination, any pending entries or prizes will be handled per the rules of the relevant lottery operator.
11. Dispute Resolution
- Any disputes arising from your use of the platform will be handled in accordance with Australian Consumer Law.
- Please contact us at support@autopwin.online to resolve issues informally before escalating to formal proceedings.
- Disputes are subject to the laws of Australia and the jurisdiction of Australian courts.
12. Changes to Terms
- We may update these Terms and Conditions to reflect changes in law, regulations, or our services.
- Updates will be posted on this page with the effective date. Continued use of the platform constitutes acceptance of the revised terms.
13. Contact Us
For questions or concerns about these Terms and Conditions, please contact our support team:
- Email: support@autopwin.online
- Phone: +61 412 922 173
- We aim to respond within 5 business days with clear and respectful assistance.