AuTopWin Privacy Policy

1. Introduction

At AuTopWin, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform to participate in official Australian lottery draws. We comply with the Australian Privacy Act 1988 and the Privacy Amendment (Notifiable Data Breaches) Act 2017.

By using our services, you agree to the practices outlined in this policy. If you have any questions, please contact us at privacy@autopwin.online.

2. Information We Collect

We collect only the information necessary to provide our services, ensure compliance, and enhance your experience. This includes:

• Personal Information: Name, email address, phone number, and date of birth, provided during account creation or entry submission to verify eligibility (e.g., age 18+).
• Payment Information: Payment method details and transaction history, collected securely to process lottery entries.
• Activity Data: Details of your lottery participation, such as selected draws, entry confirmations, and account activity.
• Technical Data: IP address, browser type, device information, and session duration to ensure security and improve site performance.
• Cookies and Tracking: Data collected via cookies to enhance functionality and user experience, as detailed in our Cookies Policy.

3. How We Use Your Information

We use your data to provide a secure and seamless lottery participation experience, including:

• Verifying your eligibility for lottery participation under Australian regulations.
• Processing and confirming your lottery entries and payments.
• Notifying you of draw results, winnings, or account updates.
• Ensuring compliance with anti-fraud, anti-money laundering, and responsible gambling laws.
• Improving our platform’s performance and user experience through anonymous analytics.
• Providing customer support and responding to your inquiries.

4. Data Sharing

We do not sell, lease, or trade your personal information. We share data only in the following circumstances:

• Licensed Lottery Operators: To facilitate your participation in official Australian lottery draws.
• Payment Processors: Trusted providers (e.g., Stripe, PayPal) to securely process transactions.
• Regulatory Authorities: When required by Australian law, such as for tax reporting or anti-fraud compliance.
• Service Providers: Third-party services (e.g., analytics or hosting providers) that are contractually bound to protect your data.

All third parties are required to comply with strict data protection standards, and we share only the minimum data necessary.

5. Data Security

We take your data security seriously and implement robust measures to protect it, including:

• SSL/TLS encryption for all data transfers.
• Secure, Australian-hosted servers with restricted access.
• Regular security audits and vulnerability assessments.
• Two-factor authentication for administrative access to sensitive systems.

In the unlikely event of a data breach, we will notify affected users and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme.

6. Your Privacy Rights

Under the Australian Privacy Act 1988, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request updates to inaccurate or outdated information.
• Deletion: Request deletion of data we no longer need, subject to legal retention requirements.
• Objection: Object to certain data processing activities, such as marketing.
• Restriction: Request that we limit how your data is used in specific cases.

To exercise these rights, contact us at privacy@autopwin.online. We will respond within 5 business days, or sooner if required by law.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services or comply with legal obligations, such as tax or gambling regulations. For example:

• Account and transaction data may be retained for up to 7 years to comply with Australian tax laws.
• Non-essential data, such as analytics, is anonymized or deleted after 12 months.

Once data is no longer needed, it is securely deleted or anonymized.

8. External Links

Our website may include links to third-party sites, such as lottery operators or support services. These sites have their own privacy policies, which we do not control. Please review their policies before sharing personal information.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or Australian laws. Updates will be posted on this page with the effective date clearly noted. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Privacy Officer at:

• Email: privacy@autopwin.online
• Phone: +61 412 922 173
• We aim to respond within 5 business days.

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe your privacy rights have been breached.